PRIVACY STATEMENT

In case of any unintended discrepancy between the English translation and the meaning of the original Dutch language version of this translation; the latter shall prevail.

Vrijmiboot considers privacy and the careful handling of personal data of great importance. Personal data are therefore carefully processed and protected by us. We treat all relevant data in accordance with the requirements of the General Data Protection Regulation (GPDR). In this privacy statement, we inform you about your rights and our obligations and state what data we collect from you, for what purpose and explain how your data is stored.

Privacy-sensitive data, or personal data, is processed via the www.vrijmiboot.xyz service. If we use your personal data in our further contact with you, we will treat it with care. In general, Vrijmiboot may collect information from you when, for example, you send us an e-mail, have publicly disclosed your information via social media or other public platform or when you use our websites or social media. We use the information we receive to provide our services, to improve them, for marketing purposes and to offer our customers good and personalised service.
 

HOW WE COLLECT DATA

Vrijmiboot may receive information from you in the following ways:

Direct from you – For example, if you send us an email with a question, use our customer service or take part in a contest organised by Vrijmiboot.

Via our own websites – For the purpose of, among other things, the exercise, improvement and registration of its services, Vrijmiboot collects various data via the websites that Vrijmiboot manages, including through the use of cookies. 

Third party websites – Vrijmiboot uses the services of third parties. These third parties then act on behalf of Vrijmiboot. This Privacy Statement also applies to the data collected via the websites of these third parties, when they act as processors for Vrijmiboot. This could include the online sale of tickets for events via Stager, Ticketswap and other ticketing websites. Vrijmiboot is not responsible for the collection of data that is not commissioned by Vrijmiboot. We refer you to the privacy policy of these contractors.

At events – Vrijmiboot can also process data of visitors at the events it (co-)organises, such as (with a camera) registering an event for commercial or security purposes. When entering an event location, the visitor is always informed of such processing, Vrijmiboot is obliged to do so.

 

WHAT DATA WE COLLECT

Vrijmiboot may process various user data, including personal data. The data that Vrijmiboot may collect from you:

– Contact and account details–

Such as your name, address, telephone number, e-mail address, customer number and the number of tickets purchased.

– Payment and billing information– 

When you purchase a ticket for financial processing and administration;

– Website information– 

Such as IP address, your unique device identifier, traffic and location information and what you have done on our website. For more information about the use of cookies, please refer to the “Cookie Policy”;

– Information posted by you– 

Such as responses to messages posted on social media sites operated by us;

Our website contains hyperlinks to websites of other parties and social media buttons. We are not responsible for the content of those websites or the services of related social media platforms. Nor are we responsible for the privacy policies and use of cookies on those websites and social media platforms.

 

HOW & WHY

Vrijmiboot may use the aforementioned data for the following purposes:

For the execution of our agreement with you

We use your information when you enter into a contract with us (for example, to purchase a ticket) so that we can:

– Process the order;
– Accept payment;
– Be able to scrupulously comply with our agreement;
– Maintain contact with you;
– Be able to provide customer service.

 

We use your information for the following legitimate business interests:

– For our marketing purposes, to provide you with information about our events, organized by or on behalf of Vrijmiboot. This includes, for example, e-mails with information;
– To improve our product and service information and to carry out targeted marketing actions;
– For carrying out satisfaction surveys;
– For creating user statistics;
– To prevent or detect illegal behaviour, to protect or enforce our legal rights. For example, to ensure that tickets come into the hands of real fans and are not resold unauthorised. As such, we may use your information to prevent misuse of our intellectual property (e.g., our brands or partners), fraud or other crimes.

 

WITH WHO DO WE SHARE OUR DATA

Sometimes it is necessary to share data with third parties. In some cases, legal obligations may require data to be passed on to third parties. If a court ruling obliges us to provide data to third parties, we will have to comply.

We may also pass on data to our partners to display customised advertisements or, if necessary, to organise a joint activity. Our partners may use this information for marketing purposes. In this case, only the necessary personal data will be shared. Social media buttons are included on our site. This allows the administrators of these services to collect your personal data. Personal data may also be provided to third parties in the event of a reorganization or a merger or the sale of (part of) our company.

We may engage service providers (processors) for the processing of data, who process data exclusively on our behalf. There are also ICT service providers who offer us support in keeping our systems safe and stable. We also use third-party services to send newsletters and commercial e-mails. These are examples of parties that can be regarded as processors as referred to in the GPDR.

 

SHARING DATA OUTSIDE EEA

It may sometimes be necessary to share your data with parties outside the European Economic Area (EEA). Depending on the circumstances of the case, this may be necessary for the performance of the contract or for legitimate business interests.

For the sending of online newsletters and mailings and the processing of data filled in on the web forms on our website, we may use service providers (processors) established outside the EEA. Under the GPDR, personal data may only be transferred to parties outside the EEA if an appropriate level of protection of personal data is guaranteed or if a specific derogation applies. 

 

HOW WE STORE PERSONAL DATA

Vrijmiboot does its utmost to ensure that your data is properly protected. Only those persons for whom it is necessary by virtue of his or her position are given access to the data relating to customers or persons we do business with. We have taken appropriate technical measures and these are regularly updated to ensure that data is securely stored. Please note however that the Internet is never 100% secure.

We do not retain data longer than necessary to provide the services you have requested. We will securely delete your data when it is no longer needed for these purposes, in accordance with our company policy.

 

CONTACT AND ACCESS

We fully acknowledge your legal right to access, rectify and delete your personal data. You can also object to the use of your data or ask to restrict this use. In certain cases, you can even request your data and transfer the data to another party. For questions about our privacy policy or questions regarding access to and changes to (or removal of) your personal data, you can contact us at any time by sending an email to info@vrijmiboot.xyz

 

COMPLAINTS

If you have complaints about how we handle personal data, you can always contact us. We are happy to help you find a solution. 

 

CHANGES TO THE PRIVACY STATEMENT

Vrijmiboot reserves the right to make changes to this Privacy Statement. Users are encouraged to regularly review this privacy policy with respect to changes. 

 

Last change 27 July 2020

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